We typically schedule services within 3–7 days. For urgent needs or last-minute openings, reach out. We'll do our best to fit you in, especially if another client cancels.

We ask that all cancellations be made at least 24 hours before your scheduled service. After three missed or late cancellations, we'll require a non-refundable deposit to hold future appointments. If you need to reschedule, just let us know!

For more information, please see our Terms and Conditions.

We avoid harsh chemicals whenever possible and use diluted solutions that are dried quickly to minimize residue. For tough stains, our team lead may approve stronger products like bleach. We recommend keeping pets away from freshly cleaned areas until everything is dry.

Yes, we're fully licensed, bonded, and insured for your complete protection and peace of mind.

Not required! Many clients prefer to be away. We work with your preferred key arrangement securely and will always respect your home and privacy.

Yes! Deep cleaning, move-in/out, and other high-value services require a 50% deposit to secure your appointment. This helps us reserve your time and prepare our team accordingly.